Privacy Policy
Welcome to bestukstore.com Privacy Policy. This document outlines how we collect, use, and share your Personal Information when you visit our website or make a purchase from us.
Information We Collect
When you interact with our website, we gather information about your device, your activity on the site, and the data needed to process your orders. Additionally, if you reach out for customer support, we may collect further details. For clarity, “Personal Information” refers to any data that can identify you personally. Below, we detail the types of Personal Information we collect and the reasons for doing so.
Device Information
- Types of Information: Includes your browser version, IP address, time zone, cookies, pages viewed, search queries, and site interactions.
- Purpose: To ensure proper site functionality and to analyze usage to enhance our services.
- Collection Method: Automatically gathered through cookies, log files, web beacons, tags, or pixels.
Order Information
- Types of Information: Includes your name, billing address, shipping address, payment details (like credit card numbers), email address, and phone number.
- Purpose: To process and fulfill your orders, handle payments, arrange shipping, send invoices or confirmations, communicate with you, detect potential fraud, and offer product-related information based on your preferences.
- Collection Method: Provided directly by you.
- Disclosure: Shared with our service provider, .
Customer Support Information
- Types of Information: Includes your name, email address, phone number, and details of your support request or issue.
- Purpose: To provide effective customer support and address your inquiries or concerns.
- Collection Method: Provided directly by you when you contact us for support.
- Disclosure: Shared with our support team and relevant service providers to resolve your issue. We may also use this information to improve our customer support services.
For Minors
Our site is intended for users aged 18 and older. We do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its removal.
Sharing Your Personal Information
We share your Personal Information with various service providers to support our operations and fulfill our commitments to you. For instance:
- We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your data to deliver targeted ads and marketing that may interest you. For example:
- We use Google Analytics to understand site usage. Read about Google’s data practices here: Google Privacy Policy. Opt out of Google Analytics here: Google Analytics Opt-Out.
- We share usage and interaction data with advertising partners through cookies and similar technologies. Opt out of targeted advertising via:
Use of Personal Information
We use your Personal Information to:
- Provide and manage our products and services.
- Process payments and fulfill orders.
- Keep you informed about new products, services, and promotions.
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your Personal Information based on:
- Your consent.
- Contract performance.
- Legal obligations.
- Protection of vital interests.
- Tasks in the public interest.
- Our legitimate interests that do not override your rights.
Data Retention
We keep your Personal Information for as long as necessary to fulfill our obligations and comply with legal requirements. You can request deletion of your data as outlined in the ‘Your Rights’ section below.
Automated Decision-Making
For EEA residents, you have the right to object to decisions based solely on automated processing if it has a significant impact on you. We use limited automated decision-making to prevent fraud, such as:
- Temporary denial of IP addresses with failed transactions.
- Temporary denial of credit cards linked to those IP addresses.
Your Rights (GDPR & CCPA)
- GDPR (EEA Residents): You can access, update, correct, or request deletion of your Personal Information. Contact us at . Your data may be processed outside the EEA, including in Canada and the United States. For details, see ’s GDPR Whitepaper: GDPR Whitepaper.
- CCPA (California Residents): You have the right to access, update, or request deletion of your Personal Information. Contact us at contact@bestukstore.com or designate an authorized agent if preferred.
Cookies
Cookies are small files placed on your device to improve your browsing experience by remembering your preferences and actions. We use various types of cookies:
Cookies Necessary For The Functioning Of The Store
| Cookie Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _u | Used to facilitate updating customer account information. |
Reporting And Analytics
| Cookie Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages. |
| _orig_referrer | Track landing pages. |
| _s | analytics. |
| _fs | analytics. |
| _s | analytics. |
| _sa_p | analytics relating to marketing & referrals. |
| _sa_t | analytics relating to marketing & referrals. |
| _ye | analytics. |
| _y | analytics. |
The length of time a cookie stays on your device varies between “session” cookies, which expire when you close your browser, and “persistent” cookies, which remain until they expire or are deleted. Most of our cookies are persistent, lasting from 30 minutes to two years.
You can manage cookies through your browser settings. Blocking or deleting cookies may affect your user experience.
Do Not Track
We do not currently respond to “Do Not Track” signals due to the lack of industry-wide standards.
Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements.
Contact Us
For questions about our privacy practices or to make a complaint, contact us at:
- Email: contact@bestukstore.com
- Address: 86-90 Paul Street, London, Greater London, EC2A 4NE, United Kingdom
If you’re dissatisfied with our response, you may lodge a complaint with your local data protection authority or the Information Commissioner’s Office.
Last Updated: 12/08/2024
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/.
